STAYING ON TOP OF YOUR CREDIT
 HAS NEVER BEEN EASIER.

With one powerful tool, access your credit score, full credit report, credit monitoring, financial tips, and education.

All of this without impacting your credit score.

You can do this ANYTIME and ANYWHERE and for FREE.

FREQUENTLY ASKED QUESTIONS

What is Credit Sense?
Credit Sense helps you stay on top of your credit by providing you latest credit score and report and understanding key factors that impact the score. It also monitors your credit daily and informs you by email if any significant changes are detected, such as a new account being opened, a change in address, employment, delinquency, or inquiry has been updated.

Does Credit Sense offer Credit Monitoring as well?
Yes. Credit Sense will monitor and send email alerts when there has been a change to your credit profile.

Is there a fee for Credit Sense?
Credit Sense is entirely free to BSB customers.

Will accessing Credit Sense “ding” my credit and potentially lower my credit score?
Credit Sense is a “soft inquiry” which does not affect a credit score. Lenders use “hard inquiries” to make decisions about creditworthiness when you apply for loans.

How often is the credit score updated?
The credit score will be updated every seven days and displayed in BSB mobile and online banking. You can click “refresh score” as often as every day for an updated credit score.

What if the information provided by Credit Sense appears to be wrong or inaccurate?
Credit Sense shows the most relevant information from a credit report. If you think some information is wrong or inaccurate, you can obtain a free credit report from www.annualcreditreport.com and then dispute inaccuracies with each bureau individually. Each bureau has its process for correcting inaccurate information, but every Credit Sense user can “File a Dispute” with Transunion by clicking on the “Dispute” link within Credit Sense. Transunion will share this with the other bureaus if the inaccuracy is verified.

Why do credit scores differ?
Three major credit-reporting bureaus (Equifax, Experian, and Transunion) and two scoring models (FICO and VantageScore) determine credit scores. Financial institutions use different bureaus, as well as their own scoring models. Over 200 credit report factors may be considered when calculating a score, and each model may weigh credit factors differently, so no scoring model is identical.

Will BSB use Credit Sense to make loan decisions?
BSB will not base credit decisions based on Credit Sense scoring. We use our own lending criteria for making loan decisions.